Shipping Policy

Once you place an order on attaro.in, we begin processing it after the order has been successfully confirmed.

Orders are generally processed and dispatched within 2–5 business days, excluding Sundays and public holidays.

During product launches, sales, promotional periods, or other high-demand periods, processing may take slightly longer.

Once your order has been dispatched, it will be handed over to our delivery or logistics partner.

Most orders within India are expected to be delivered within approximately 3–7 business days after dispatch.

Delivery timelines may vary due to remote locations, weather conditions, public holidays, natural events, courier delays, incorrect address information and unforeseen logistical circumstances.

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

Any promotional free-shipping offer will be subject to the terms and conditions of the applicable offer.

Once your order has been dispatched, you may receive a shipping confirmation containing tracking information, where available.

You can use the tracking information provided by the courier partner to monitor the status of your shipment.

Customers are responsible for providing a complete and accurate shipping address, including the correct name, phone number, house/building number, street, city, state, and PIN code.

Attaro will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or inaccurate shipping information.

If you realise that you have entered an incorrect address, please contact us as soon as possible at info@attaro.in.

We take reasonable care to ensure that your Attaro products are securely packed before dispatch.

If your package arrives visibly damaged, tampered with, or the product appears to have leaked during transit, please contact us as soon as possible.

Please retain the original packaging and provide clear photographs or videos of the outer package, shipping label, damaged packaging, product and bottle, and any leakage or damage.

If a shipment is returned to Attaro because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other reasons attributable to the customer, we may contact you regarding the next steps.

Additional shipping charges may apply if the order needs to be shipped again.

Attaro is not responsible for delays caused by circumstances beyond our reasonable control, including extreme weather, natural disasters, strikes, transportation disruptions, government restrictions, public emergencies, or courier-related delays.

We will, however, make reasonable efforts to assist you in tracking and resolving such situations.

At present, Attaro primarily ships orders within India.

International shipping, where available, may be subject to additional shipping charges, customs duties, taxes, import restrictions, and other charges imposed by the destination country.

Such charges, where applicable, are generally the responsibility of the customer.