LEGAL & CUSTOMER POLICY
Returns & Exchanges
Our commitment to your satisfaction, clearly outlined so you always know where you stand.
Our Return Policy
Do We Accept Returns?
Every Attaro fragrance undergoes thorough quality inspection before dispatch. Due to the personal and hygienic nature of perfumery products, we do not accept returns or exchanges on products that have been opened, used, or are no longer in their original sealed condition.
RETURN ELIGIBILITY
REASON
ELIGIBLE
RESOLUTION
Product received damaged
YES
Replacement or Refund
Wrong product delivered
YES
Replacement or Refund
Product leaking on receipt
YES
Replacement or Refund
Opened / Used product
NO
Not Eligible
Change of mind
NO
Not Eligible
Dislike of fragrance
NO
Not Eligible
Attaro reserves the right to assess each return request individually. Approval is subject to verification of the claim and supporting evidence.
DAMAGED OR WRONG PRODUCT
How To Raise A Claim
01
Record an unboxing video while opening the package.
02
Take clear photographs of the product and packaging.
03
Email info@attaro.in within 24 hours.
04
Our team will review and respond within 2 business days.
Refund Timeline
Refund Processing
UPI / Wallets
2–3 Business Days
Debit Cards
5–7 Business Days
USER
Any individual visiting, browsing, or purchasing through the Website.
PRODUCTS
All fragrances, perfumes, discovery sets, and related goods.
CONTACT & GRIEVANCE OFFICER
Questions About Your Privacy?
If you have questions, requests, or concerns regarding your personal information, our team is here to assist.
INFO@ATTARO.IN